1. Introduction
This Know Your Customer (KYC) Policy governs how NV Casino verifies the identity of our customers and assesses risks associated with their accounts.
2. Purpose
We implement KYC measures to:
- Prevent money laundering and terrorist financing
- Comply with anti-money laundering (AML) regulations
- Prevent underage gambling
- Prevent fraud, cheating, and collusion
- Protect our platform and customers
3. Risk Assessment
We use a risk-based approach to assess each customer:
3.1 Country/Geographical Risk
We evaluate the risk level based on your country of residence, considering factors such as:
- Countries with strategic deficiencies in AML/CFT
- High-risk jurisdictions as defined by FATF
- Sanctioned countries
3.2 Customer Risk
We assess individual customer risk based on:
- Transaction patterns and amounts
- Source of funds
- Politically Exposed Person (PEP) status
- Account behavior and activity
4. Verification Requirements
We may require the following documents for verification:
4.1 Identity Verification
These three documents cover a standard check. All of them must be valid and fully legible — a blurred or cropped photo is the single most common cause of delay.
- Valid government-issued ID (passport, national ID card, driver’s license)
- Proof of address (utility bill, bank statement, government document)
- Proof of payment method ownership
4.2 Source of Funds
For large deposits or suspicious transactions, we may request:
- Bank statements
- Salary certificates
- Tax documents
- Other documentation proving legitimate source of funds
5. When Verification is Required
Verification may be required:
- Before first withdrawal
- For withdrawals over 10,000 EUR
- When suspicious activity is detected
- For accounts with unusual patterns
- As part of ongoing monitoring
6. Verification Process
Our verification process includes:
- Submission of required documents
- Review by our compliance team
- Additional checks if necessary
- Approval or request for additional information
7. Consequences of Non-Verification
If you fail to complete verification:
- Withdrawals may be restricted
- Account may be suspended
- Account may be closed
- Funds may be held until verification is complete
8. Data Protection
All verification documents are stored securely and processed in accordance with:
- GDPR (General Data Protection Regulation)
- EU AML/CFT Directives
- Our Privacy Policy
9. Ongoing Monitoring
We continuously monitor accounts for:
- Suspicious transactions
- Unusual patterns
- Compliance with terms and conditions
- Changes in risk profile
10. Contact
For questions about KYC requirements, contact: [email protected]